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Privacy Policy

Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data related to our services.

Terms of Service Contact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Purpose of use

Purposes of Data Processing

We use personal data to enhance user experience, provide customer support, and comply with legal obligations.

Personal data is processed for specific purposes, including service improvement and user support.
Third-party sharing

Data Sharing with Partners

Third-party service providers may receive data necessary for their functions, subject to compliance with privacy standards.

We share data with trusted partners who assist in providing our services under strict confidentiality agreements.
Legal basis

Legal Disclosure

Disclosure may occur when required by law or in response to valid legal requests.

We may disclose personal data to comply with legal obligations or protect our rights.
User Rights

User Rights

These rights include access to data, correction, deletion, and objection to processing under certain conditions.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

Users may submit requests to exercise their rights, and we will respond within the required timeframe.

Requests regarding user rights will be addressed in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

Data retention periods are determined based on legal requirements and business needs.

We retain personal data only as long as necessary to fulfill the purposes for which it was collected.
Policy Updates

Policy Updates

Updates to this policy will be communicated via our website or direct notifications to users.

We will notify users of significant changes to this policy through appropriate communication channels.

Contact Information

Email
[email protected]
Phone
+966 56 443 6999
Address
4759, شارع الملك سعود بن عبدالعزيز, الدمام, SA
General Inquiries
For privacy-related inquiries, please refer to the contact details provided in this section.
Contact Page

Data collection overview

How information is collected and how cookies work

This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.

Data collected

Data Collection Overview

We collect personal data such as user preferences, device usage statistics, and account information to enhance user experience and provide support.

The categories of data collected depend on user interactions with our connected AI appliances.
Sources of data

Data Sources

We gather data from user inputs, device sensors, and automated system logs to improve functionality and service delivery.

Data is collected directly from users during account creation and through interactions with our appliances.
Cookie types

Types of Cookies Used

Essential cookies are necessary for the operation of our services, while performance and functionality cookies enhance user experience.

Cookies may be categorized as essential, performance, or functionality, depending on their purpose.
Cookie controls

Cookie Management

Cookies are used to enhance user experience and functionality of our services, and users can opt to disable them.

Users can manage cookie preferences through their browser settings to control data collection.